- Heat N Glo Installation Manual
- Heat And Glo Fireplace User Manual 2016
- Heat And Glo Fireplace Manual Start
- Heat And Glo Fireplace User Manual Pdf
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38
A. Standing Pilot Ignition System
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13
Troubleshooting
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you
do experience a problem, this troubleshooting guide will assist a qualifi ed technician in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed technician. Contact your dealer to
arrange a service call by a qualifi ed technician.
Symptom
Possible Causes
Corrective Action
1. After repeated triggering
of the red or black piezo
ignitor button, the spark
ignitor will not light the
pilot.
A. No gas or low gas pressure.
Check the remote shut-off valves from the appliance. Usually, there
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is a valve near the gas main. There can be more than one valve be-
tween the appliance and the main.
B. No lp in tank.
Check the LP (propane) tank. You may be out of fuel.
C. Ignitor.
Check the spark at the electrode and pilot. If no spark and electrode
wire is properly connected, replace the ignitor. Verify that there is no
![User User](/uploads/1/2/6/2/126263983/814193709.jpeg)
short in electrode wire.
D. Pilot or misaligned electrode
(spark at electrode).
Using match, light the pilot. If the pilot lights, turn off the pilot and
Heat N Glo Installation Manual
trigger the piezo ignitor button again. If the pilot lights, an improper
gas/air mixture caused the bad lighting and a longer purge period is
recommended. If the pilot will not light, ensure the gap at the elec-
trode and pilot is one-eighth in. to have a strong spark. If the gap is
OK, replace the pilot.
2. The pilot will not stay lit
after carefully following
the lighting instructions.
A. Thermocouple.
Check that the pilot fl ame impinges on the thermocouple. Adjust the
pilot for proper fl ame impingement.
Ensure that the thermocouple connection at the gas valve is fully in-
Ensure that the thermocouple connection at the gas valve is fully in-
serted and tight (hand tighten plus 1/4 turn).
Verify proper voltage output from the thermocouple to the valve.
Verify proper voltage output from the thermocouple to the valve.
Place one millivolt meter lead wire on the thermocouple copper lead.
Place the second lead wire on the solder button on the back of the
valve (blue wire). Start the pilot and hold the valve knob in. The mil-
livolt reading should read 8-16 millivolts. If millivolt reading is less
than 8 millivolts, replace thermocouple.
B. Improper gas inlet pressure.
Natural gas should be 5-10 in. w.c. LP should be 11-13 in. w.c. Verify
pressure with manometer.
C. Valve.
If the thermocouple is producing 8-16 millivolts, replace control valve.
3. The pilot is burning,
there is no burner Fl switch sfn 5tx.
fl ame, the valve knob is
in the ON position, and
the ON/OFF switch is in
the ON position.
A. ON/OFF switch or wires.
Check the ON/OFF switch and wires for proper connections. Place
the jumper wires across the terminals at the ON/OFF switch. If the
burner comes on, replace the ON/OFF switch. If the ON/OFF switch Cross section on a map.
is OK, place the jumper wires across the ON/OFF switch wires at the
gas valve. If the burner comes on, the wires are faulty or connections
are bad.
B. Thermopile may not be gen-
erating suffi cient millivoltage.
Check that the pilot fl ame impinges thermopile properly.
Be sure the wire connections from the thermopile at the gas valve
Be sure the wire connections from the thermopile at the gas valve
terminals are tight and that the thermopile is fully inserted into the
pilot bracket.
Check the thermopile with a millivolt meter. Take the reading at TH-
Check the thermopile with a millivolt meter. Take the reading at TH-
TP&TP terminals of the gas valve. The meter should read 350 mil-
livolts minimum, while holding the valve knob depressed in the pilot
position, with the pilot lit, and the ON/OFF switch in the OFF position.
Replace the thermopile if the reading is below the specifi ed mini-
mum.
With the pilot in the ON position, disconnect the thermopile leads
With the pilot in the ON position, disconnect the thermopile leads
from the valve. Take a reading at the thermopile leads. The reading
should be 350 millivolts minimum. Replace the thermopile if the read-
ing is below the minimum.
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Heat And Glo Fireplace User Manual 2016
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Installers Guide
WARNING: IMPROPER INSTALLATION,
ADJUSTMENT, ALTERATION, SERVICE
OR MAINTENANCE CAN CAUSE INJURY
OR PROPERTY DAMAGE. REFER TO
THIS MANUAL. FOR ASSISTANCE OR
ADDITIONAL INFORMATION CONSULT A
QUALIFIED INSTALLER, SERVICE
AGENCY, OR THE GAS SUPPLIER.
ADJUSTMENT, ALTERATION, SERVICE
OR MAINTENANCE CAN CAUSE INJURY
OR PROPERTY DAMAGE. REFER TO
THIS MANUAL. FOR ASSISTANCE OR
ADDITIONAL INFORMATION CONSULT A
QUALIFIED INSTALLER, SERVICE
AGENCY, OR THE GAS SUPPLIER.
Underwriters Laboratories Listed
475-980-A 12/97
READ THIS MANUAL BEFORE INSTALLING
OR OPERATING THIS APPLIANCE. Apa manual download chapters 1. THIS
INSTALLERS GUIDE MUST BE LEFT WITH
OR OPERATING THIS APPLIANCE. Apa manual download chapters 1. THIS
INSTALLERS GUIDE MUST BE LEFT WITH
APPLIANCE FOR FUTURE REFERENCE.
1.
This appliance may be installed in an
aftermarket, permanently located,
manufactured (mobile) home, where
not prohibited by local codes.
aftermarket, permanently located,
manufactured (mobile) home, where
not prohibited by local codes.
2. This appliance is only for use with the
type of gas indicated on the rating
plate. This appliance is not convertible
for use with other gases, unless a
certified kit is used.
plate. This appliance is not convertible
for use with other gases, unless a
certified kit is used.
Please contact your Heat-N-Glo Fireplace dealer for any
questions or concerns. For the number of your nearest
Heat-N-Glo dealer, please call 612-890-8367.
questions or concerns. For the number of your nearest
Heat-N-Glo dealer, please call 612-890-8367.
Printed in U.S.A.
Copyright 1997,
Heat-N-Glo Fireplace Products, Inc.
6665 West Highway 13, Savage, MN 55378
Copyright 1997,
Heat-N-Glo Fireplace Products, Inc.
6665 West Highway 13, Savage, MN 55378
- Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
vicinity of this or any other appliance.
- What to do if you smell gas
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from
a neighbor's phone. Follow the gas
supplier's instructions.
supplier's instructions.
• If you cannot reach your gas supplier,
call the fire department.
- Installation and service must be
performed by a qualified installer,
service agency, or the gas supplier.
service agency, or the gas supplier.
WARNING:
IF THE INFORMATION IN THESE
INSTRUCTIONS IS NOT
FOLLOWED EXACTLY, A FIRE
OR EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE,
PERSONAL INJURY OR DEATH.
IF THE INFORMATION IN THESE
INSTRUCTIONS IS NOT
FOLLOWED EXACTLY, A FIRE
OR EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE,
PERSONAL INJURY OR DEATH.
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Table of contents- Heat-N-Glo Main Menu
- Installers Guide List
- User's Information Manual
- AT-GRAND
- Section 1
- Section 2
- Section 3
- Log Placement Instructions
Heat And Glo Fireplace Manual Start
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